Your organization.Your AI.Your way.

Create and launch AI assistants built around what your organization does and what your people need.

Your organization has the answers. Give people a better way to use them.

Create and launch AI assistants built around what your organization does and what your people need.

  • Policies live in PDFs.

    The rule is in the file. Nobody knows which page.

  • Processes live in documents.

    The steps are written. They are not the path someone can follow.

  • Data lives in spreadsheets.

    The number is in a sheet. Which one is current?

  • Services live across websites and forms.

    The page exists. The link is old.

    There is a form. It is not the one they need today.

  • Expert knowledge lives in people's heads.

    Someone knows the answer. They are not at their desk.

  • And your users still have to figure out where to look.

Built for the people you serve.

Companies

Customers and staff still hunt through help articles, policies, and spreadsheets for the same answers.

  • Support
  • HR
  • Operations
  • Internal knowledge

How does a customer cancel, according to our documentation?

Open Account, choose Cancel, and keep the confirmation email. The steps are in the help article.

Help center — Cancellation

Universities

Students ask the same questions across admissions, registration, courses, and campus procedures.

  • Admissions
  • Student support
  • Tutor
  • Academic services

What documents do I need for the MSc application?

A transcript, a degree certificate, and the program form.

Admissions Guide.pdf

I want to start my application.

We'll check eligibility, then the documents, then the form.

Public institutions

People struggle to find the form, the deadline, and the rule that actually applies.

  • Citizen information
  • Public services
  • Internal policy
  • Staff support

Which form do I use to register a change of address?

Use the civil registry form. Bring a proof of the new address.

Citizen services guide

NGOs

Field teams and HQ need the same approved procedure, not the last version someone emailed.

  • Program knowledge
  • Field support
  • Training
  • Operations

What do field staff submit after a site visit?

The visit note and the attendance sheet, within five days.

Field procedure.pdf

More than finding an answer.

Find the sentence in a policy. Read a number from a spreadsheet. Walk someone through a procedure. Hand off to a person when the files run out.

Knowledge

Answers that name the file they came from.

The policy is in a PDF. People still hunt for one sentence.

What does the parental leave policy allow?

Eligible staff can take the leave described in the HR policy. The duration is stated in section 4.

HR Policy.pdf

Research

Compare your file with a public page.

The answer is split between what you hold and what is already published.

Does our price list match the public product page?

  • Price list.xlsx
  • Product page
  • Pricing policy.pdf

The public page matches the spreadsheet. The policy adds the exceptions.

Data

Ask the spreadsheet. See the number.

The figure is in a workbook. People still ask someone to find it.

Revenue.xlsx

+0%Finance

Learning

Turn the document into something people can practice.

Reading a policy is not the same as understanding it.

  1. Course material
  2. Lesson
  3. Quiz
  4. Feedback
  5. Practice

Leave policy

Question 1 of 1

Which document states the parental leave duration?

Let's practice what you missed.

Support

Walk through the steps, then hand off to a person.

The steps exist. People still open a ticket to be walked through them.

How do I reset my account?

  1. 1Open the account page and choose Forgot password.
  2. 2Use the email address on your staff record.
  3. 3If the reset mail does not arrive, contact the help desk with your employee number.

Still stuck? You can ask for a person.

Services

Take them through the procedure you wrote.

A procedure in a document does not get the work done.

I want to request leave.

  1. 1. Check eligibility
  2. 2. Explain the requirements
  3. 3. Collect the information
  4. 4. Identify the documents
  5. 5. Guide the next step

Your organization writes the steps. The assistant does not invent the rules.

Actions

Prepare the step. A person confirms it.

Some steps must not run until someone says so.

Can you file this request?

The assistant can prepare a step. A person confirms it.

Answers that name the file they came from.

The policy is in a PDF. People still hunt for one sentence.

What does the parental leave policy allow?

Eligible staff can take the leave described in the HR policy. The duration is stated in section 4.

HR Policy.pdf

Describe an idea. Review the setup. Launch.

Sign in if you need an account. Review the prepared form. Publish one assistant in your workspace.

  1. Describe an idea

    Write what the assistant should do, or pick a starting example and edit it.

  2. Review the prepared setup

    Sign in if needed. Check the name, instructions, sources, and access on the existing form.

  3. Launch in your workspace

    Publish one assistant. Open it, then customize branding and knowledge.

Control who can use an assistant.

Each assistant has an access mode. Public opens it to visitors. The other modes require a password, an invite, a matching email domain, or a signed-in teammate.

  • PublicAnyone with the link can ask.
  • PrivateOnly people inside your organization.
  • PasswordVisitors enter a password you set.
  • Invite-onlyAccess is limited to people you invite.
  • Email domainOnly addresses on domains you allow.

Publish where your users are.

Start with what you already have.

Sign in to Drive, Notion, Slack, GitHub, Zendesk, HubSpot, and dozens of other accounts. Chatfarm imports the files and pages you select into a knowledge base. Connecting an account is not the same as indexing everything.

  • Google Drive
  • Notion
  • Slack
  • GitHub
  • Gmail
  • Dropbox
  • Microsoft OneDrive
  • Confluence
  • Zendesk
  • Intercom
  • HubSpot
  • Salesforce
  • Linear
  • Jira
  • Discord
  • Asana
  • Shopify
  • Box
  • Airtable
Launch and connect sources

Frequently asked questions

Everything you need to know about building and deploying your organization's AI assistant.

Chatfarm is a platform that helps organizations build, customize, deploy, and manage their own AI assistants using their knowledge. Create an assistant for your students, employees, customers, or community without building an AI application from scratch.

ChatGPT and Claude are general-purpose AI assistants. Chatfarm helps your organization deploy and manage assistants tailored to its own knowledge, instructions, access rules, and audience. You can publish an assistant through your own Chatfarm subdomain or a supported custom domain.

Yes. Chatfarm is designed to make your organization's knowledge accessible through AI. You can upload documents, import public website and help-center pages, and connect accounts such as Google Drive, Notion, Slack, GitHub, Zendesk, HubSpot, and many other tools from Integrations. Connecting an account does not dump every file into every assistant. Chatfarm does not open a help-desk ticket inbox.

Yes. Each assistant has an access mode. You can keep it public, restrict it to people in your organization, require a password, limit it to invited emails, or allow only addresses on domains you choose. That rule is applied before someone can chat.

Chatfarm gives an organization a controlled AI assistant that can use its authorized knowledge, follow its access rules, and be deployed to its own audience through a website, subdomain, or custom domain.

Still have questions? Explore all FAQs →

Bring your organization's AI to life.

Start with an idea. Shape an assistant around your people, knowledge, and brand.